Pandemic Stage
From the onset of the COVID-19 crisis, Lacombe Foundation and The Bethany Group have sought to protect residents and staff from any potential exposure and outbreak.
Any orders received from the Chief Medical Officer of Health (CMOH) have been implemented not just in the sites under the order but applied in other areas as a best practice. These measures, while often restrictive, were implemented for the health and safety of our most vulnerable population under these circumstances. We have always striven to work with our residents, their families, and staff members to create as healthy and safe environments as possible.
Continuing Care |
Lodges |
Independent Living |
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Meeting CMOH Orders & AHS Protocols Doors continue to be locked and designated essential visitors only at lodges and continuing care sites Supporting residents and families in outdoor visits Seniors strongly encouraged to restrict visitors and outings at independent living sites Ongoing programming and exploring new opportunities to support residents living in isolation Adjusting to new normal of daily work routines and best practices |
Meeting CMOH Orders & AHS Protocols Doors continue to be locked and designated essential visitors only at lodges and continuing care sites Supporting residents and families in outdoor visits Seniors strongly encouraged to restrict visitors and outings at independent living sites Ongoing programming and exploring new opportunities to support residents living in isolation Adjusting to new normal of daily work routines and best practices |
Meeting CMOH Orders & AHS Protocols Restrictions implemented at independent sites as best practice "No Visitor" Posters at doors Visitor screening required Limitations at sites where meal service is offered |
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Resident Life & Wellbeing Ongoing communication and education with residents and their families Limited group activities where possible Creative approaches to providing programming for residents Supporting residents in connecting with families through virtual means Providing spiritual support where possible Common areas restricted to residents (no visitors) and with limited seating for physical distancing |
Resident Life & Wellbeing Ongoing communication and education with residents and their families Limited group activities where possible Creative approaches to providing programming for residents Supporting residents in connecting with families through virtual means Providing spiritual support where possible Common areas restricted to residents (no visitors) and with limited seating for physical distancing |
Resident Life & Wellbeing Ongoing communication and education with residents Common areas restricted to residents (no visitors) and with limited seating for physical distancing Visitors only allowed in resident apartments and not in common areas |
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Staff Support Promotion of mental health supports Emails and updates shared regularly and when needed Regular communication with Managers Vacations/Holiday requests on hold during emergency crisis Wall of Appreciation to encourage positivity and thanks Exploring ways to show appreciation to staff Two-way communication and feedback encouraged and shared |
Staff Support Promotion of mental health supports Emails and updates shared regularly and when needed Regular communication with Managers Vacations/Holiday requests on hold during emergency crisis Wall of Appreciation to encourage positivity and thanks Exploring ways to show appreciation to staff Two-way communication and feedback encouraged and shared |
Staff Support Promotion of mental health supports Emails and updates shared regularly and when needed Regular communication with Managers Vacations/Holiday requests on hold during emergency crisis Wall of Appreciation to encourage positivity and thanks Exploring ways to show appreciation to staff |
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Single-site worker implemented across TBG Collaborative approach to moving to single-site worker Support and adjustments related to needs/concerns Defining essential workers (maintenance, chaplains, IT, pharmacy, HR) and processes/protocols |
Single-site worker implemented across TBG Collaborative approach to moving to single-site worker Support and adjustments related to needs/concerns Defining essential workers (maintenance, chaplains, IT, pharmacy, HR) and processes/protocols |
Single-site worker implemented across TBG Collaborative approach to moving to single-site worker Support and adjustments related to needs/concerns Defining essential workers (maintenance, chaplains, IT, pharmacy, HR) and processes/protocols |